Aesthetics & reconstruction
Contact Aesthetics & reconstruction
We aspire to be the trusted partner in breast aesthetics among both consumers and professionals. We are here to support you and answer any questions you may have. You can contact us using the resources below to receive additional information about our breast implants, your account, or assistance with warranties.
General information
If you are a patient, please contact us using the information provided for additional information about breast augmentation, breast reconstruction and breast implants.
Note:
Please understand that we are not allowed to give you any medical advice. We therefore recommend that you contact your surgeon if you have any questions about our products and their use.
Contact
For general inquiries including follow-up from a rep and warranty information, contact us at the information below:
Monday - Friday, 5:30 a.m. - 5:00 p.m. PST, excluding select holidays
Email: AskMentor@mentorcorp.com
Media inquiries
Email: MentorMedia@its.jnj.com
Inquiries and reporting
Ask a question or report a complaint
For additional product support or to report a complaint, please visit the MedTech product complaint center.
Medical information requests
Intended for healthcare providers only. For patients/caregivers, please consult with your healthcare provider.
Report cybersecurity concerns
Security support and information pertaining to medical devices, software as a medical device, and mobile medical applications.
Standing proudly behind our products
MENTOR™ Breast Implants are guaranteed for a patient’s lifetime for rupture/deflation. All recipients of MENTOR™ Breast Implants are automatically enrolled in the free MENTOR™ Promise Protection Plan. Full warranty terms and conditions can be found via the link below.