Ethicon

ETHICON™ Resource Department

Ethicon

ETHICON™ Resource Department

Availability is the hallmark of Ethicon Resource Department. Every day of the year, around the clock, a dedicated team of RNs and Biomed Engineers is ready to answer your questions and connect you to rich resources. Our experienced medical professionals understand your unique challenges and make it easy for you to get the information you need. From technical and product assistance to MRI and allergy information and more—just contact us.

customer service

Ethicon Resource

"Customers can reach out to us in the middle of a procedure 24/7 and talk to a Nurse or Biomed who can assist them with their questions. We are their clinical and technical lifeline for Ethicon products."

Michelle Kellogg, MSN, BA, RN, CSM, CQM- Lead Analyst, Ethicon Resource Nurse

1-877-ETHICON (384-4266)
Email Clinical & Technical Support
Request a Rep Follow-up
Order Products with J&J Customer Connect
Report a Potential Cybersecurity Vulnerability

Resources

Frequently Asked Questions MRI Fact Sheets

Frequently Asked Questions

Do Ethicon products contain latex?

  • View the details regarding Latex components in Ethicon products, the manufacturing processes and packaging here. You may also contact our Clinical & Technical Support at 1-877-ETHICON (384-4266), option 6.

How can I get in contact with my Ethicon Sales Representative?

  • Use our Request Rep Follow-up feature to contact your local Ethicon Sales Representative. You may also contact our Clinical & Technical Support at 1-877-ETHICON (384-4266) for immediate assistance.

How do I get permission to use Ethicon-owned images/printed materials, etc. in a presentation?

  • Contact our Clinical & Technical Support at 1-877-ETHICON (384-4266). Your request will be forwarded to an internal associate who will follow up with you. 

How can I receive contributions/donations or sponsorships from Ethicon?

How can I get CPT codes for a specific procedure using Ethicon products?

Where can I find product information such as product codes and product descriptions?

  • Search the “Products” section in the menu at the top of this page to locate the product you’re looking for. If you can’t find what you’re looking for, contact our Clinical & Technical Support at 1-877-ETHICON (384-4266).

How can I get a copy of a package insert/IFU?

  • Request a copy of a package insert/IFU by contacting our Clinical & Technical Support at 1-877-ETHICON (384-4266). 

How can I order Ethicon products?

  • Order electronically (online) at https://us.jjcustomerconnect.com or 1-866-JNJ-GATE (565-4283). Or place a non-electronic (manual) order by contacting Johnson & Johnson Health Care Systems Inc. at 1-800-255-2500, 8:30am – 9:00pm (Eastern Standard Time), or by faxing 1-732-562-2212.

How do I apply for a position at Ethicon?

  • Thanks for your interest! To view and/or apply for open positions at Ethicon, or an affiliated company, go to the careers page website at http://www.careers.jnj.com/

Where can I find more information about the MRI safety of Ethicon products?

  • See the MRI Fact Sheets below. For additional information, contact our Clinical & Technical Support at 1-877-ETHICON (384-4266).

MRI Fact Sheets

  • CONTOUR® Curved Cutter Staplers MRI  
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  • ECHELON™ ENDOPATH® Reloads MRI  
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  • ETHICON Linear Cutters NTLC SR MRI  
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  • ENDOPATH® Echelon Endoscopic Linear Cutter Reload Gripping Surface Technology-MRI  
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  • ENDOPATH ECHELON Vascular White Reload Advanced Placement Tip MRI  
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  • ENDOPATH® (EMS) Endoscopic Multifeed Stapler MRI  
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  • ENDOPATH® ETS and ETS-Flex (Articulating) Endoscopic Linear Cutters and Reloads MRI  
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  • ENDOPATH® ETS Compact-Flex45 Articulating, ETS-Flex45 Articulating, ETS45 Endoscopic Linear Cutter Reloads MRI  
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  • ENDOPATH® EZ45 Endoscopic Linear Cutter MRI  
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  • ENDOPATH® endoscopic curved intraluminal stapler ILS MRI  
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  • LIGACLIP® Endoscopic Rotating Multiple Clip Applier ER320 ER420 MRI  
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  • LIGACLIP® Extra Ligating Clips (Stainless Steel) MRI  
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  • LIGACLIP® Extra Ligating Clips (Titanium) MRI  
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  • LIGACLIP® multiple clip applier MRI  
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  • LIGAMAX™ 5mm Endoscopic Multiple Clip Applier MRI  
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  • Proximate® Access 55 Articulating Linear Staplers MRI  
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  • PROXIMATE® HCS Hemorrhoidal Circular Stapler MRI  
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  • PROXIMATE® Linear and Vascular Linear Cutters and Reloads MRI  
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  • PROXIMATE® PPH Hemorrhoidal Circular Stapler MRI  
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  • PROXIMATE® Skin Staplers MRI  
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  • Ethicon Statement on CT Scans and Staples  
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  • PROXIMATE® ILS Curved and Straight Intraluminal Staplers MRI  
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  • LIGACLIP® MCA Multiple-Clip Applier MRI  
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