Intended for healthcare professionals

MONARCH surgeon working
MONARCH surgeon working

We’re here for you

We are committed to providing on-demand, world-class clinical and technical customer service and support.

  • Dynamic, Personalized Professional Education
  • Committed clinical support
  • Reliable service solutions
The MONARCH Gateway customer portal
MONARCH™ Gateway
Customer Portal

Existing customers have access to data and insights through our secure web portal to support their MONARCH™ experience. Sync, organize, and analyze your procedure data while reducing time-consuming administrative tasks.

The MONARCH Gateway customer portal
MONARCH Customer Support RSP MONARCH Gateway
Customer Portal
Learning programs

Follow your unique learning journey, from foundational skills to advanced techniques, with expertly-designed programs.

Learn more
MONARCH Customer Support RSP MONARCH Gateway
Customer Portal
How can we help?

We are committed to serving our customers
with exemplary products and support.

Contact us

The MONARCH difference: providing the support you need

We're beside you every step of the way

Dynamic, Personalized Professional Education

Designed for flexibility, our immersive education experiences include peer-to-peer discussions, hands-on technical training, collaborative team launch activities, advanced courses, proctorships, preceptorships, and more – supporting healthcare professionals
at every stage of their learning journey.

Committed clinical support

Your dedicated local team supports you at every step to build proficiency with the MONARCH Platform. From set-up, initial cases, and celebrating milestones, the MONARCH team is there with you.

Reliable service solutions

Patients are waiting–and there is no time for downtime. The Johnson & Johnson MedTech Service Solutions team offers remote technical support and troubleshooting resources, on-site preventative maintenance, and timely field-based support you can rely on.

References

Bronchoscopy Indications for Use: The MONARCH™ Bronchoscope and the MONARCH™ Platform and its accessories are intended to provide bronchoscopic visualization of and access to patient airways for diagnostic and therapeutic procedures.

Bronchoscopy Important Safety Statement: Complications from bronchoscopy may include breathing difficulty, vocal cord spasm, hoarseness, slight fever, vomiting, dizziness, bronchial spasm, infection, low blood oxygen, bleeding from biopsied site, or an allergic reaction to medications. More serious complications from bronchoscopy may include collapsed lung, respiratory failure, hemorrhage, burns, heart attack, or cardiac arrhythmia.


For complete indications, contraindications, warnings, precautions, and adverse reactions, please reference full package insert. 


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